Plain language or Easy-To-Read?
Two different approaches for two different targets:
The primary distinction between Easy-to-Read and Plain Language – as defined by the ISO 24495-1:2023 standard – lies in the type of reader they serve.
While Plain Language targets a general audience, Easy-to-Read is tailored for those who find it difficult to read due to intellectual disabilities, cognitive disorders or low literacy levels, as well as language learners, the elderly, and children.
Consequently, Easy-to-Read content is selected and drafted under more stringent guidelines, addressing user needs that are fundamentally different from those met by Plain Language.
Nevertheless, Easy-to-Read communications also follow the four founding principles of Plain Language: relevance, findability, understandability, and usability.